Strategy

Social Media

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Social Media & Digital Marketing Training

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I'm Sonja — social media and digital marketing trainer, consultant, and strategist. I'm here to help you and your team work smarter.

Courses

Virtual Training: Customer Service – 6/3

May 21, 2024

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Monday, June 3, 2024 – 10am-5pm EST

Registration is now closed.

My one-day Customer Service course addresses how customer service and/or marketing teams should handle face-to-face and remove customer interactions. In this course, you will explore the background and psychology of why customers behave the way they do, how you can influence their actions to provide higher quality service, and techniques and methods commonly used to create superior customer experiences. This course is highly interactive with tons of group activities to keep your group learning and engaged. The agenda can be customized upon request.

This training is private. To book a training for your company, please contact us.

Strategy

Social Media

Categories

Social Media & Digital Marketing Training

Tools, Templates, and Resources

work with me

1:1 VIP Power Day

LISTEN TO THE 
10 mINUTE mARKETING PODCAST

I'm Sonja — social media and digital marketing trainer, consultant, and strategist. I'm here to help you and your team work smarter.