All my thoughts, tips, guides, and discussion in one single place!
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Maybe I’m just old-fashioned, but trend-chasing is exhausting. Fashion trends. Food trends. TikTok video trends. I’m all for a good trend. Trends can be energizing and sometimes a smart way […]
Thursday, February 19, 2026 – 9am-5pm EST Connecticut, United States Registration is now closed. My one-day live Customer Experience course addresses how customer service and/or marketing teams should handle face-to-face […]
Wednesday, December 10, 2025 – 9:30am-12:30pm EST If you’ve ever launched an Instagram ad and thought “I hope this works…” — you’re not alone. Our 3-hour live online masterclass is designed for […]
Wednesday, October 1, 2025 – 12pm-8pm PST California, United States Registration is now closed. My one-day Customer Service course addresses how customer service and/or marketing teams should handle face-to-face and […]
